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Whether you call them goals or objectives, to obtain and achieve a goal you must constantly move yourself or your organization toward them. This does not always mean that you forge ahead and success will be automatic. Rather, you may have to dodge sideways here or there. Sometimes you may have to take a few steps backwards before you can go forward. I never call this retreating because I learned in the Unites States Marine Corps that sometimes you have to “ADVANCE TO THE REAR.” Think about it…. retreat and backwards or negative ways of looking at what direction you are going in. Advancing in ANY DIRECTION signifies that you are still moving toward your goal or objective in the most positive manner possible.
Goals are also not the end all of end all elements. Achievement of a goal does not equal finished. Instead, once a goal has been achieved it becomes a stepping stone to the next goal set. Many times it takes a massive set of goals to accomplish one success. Flow is very important. Movement is critical. The idea is to never become blocked or stagnant or in an unmoveable position. Constantly advance to achieve your goals and success.
Structure is said to be the main key to the delivery of a very good leadership speech. It is essential to connect with your listeners right away. You should convey three things:
Relate to the audience and prime them up to listen with open minds. Introduce yourself as the speaker with authority. Acknowledge everyone and the possible resistance to your vision or opinions. Nonetheless, the conclusion of your talk is probably more crucial than the introduction.
This is the moment wherein you are closest to people listening to your speech. It is also the perfect opportunity to reinforce your position and neutralize any opposition. You will surely gain the respect of many people if you have the capability to enthral audiences. The structure of your speech should be adaptable. The messages should be very clear and worth listening to. It is up to the speaker to personalize all key messages.
Try to watch actual deliveries of talks by renowned public speakers or even video footages. See these experts in action and learn their styles and gestures. You should assume a good posture while standing up, standing behind the podium or walking across the stage. Speak coherently notwithstanding your innate speaking manner. Passion, confidence and dedication are necessary for a respectable delivery. Practice well prior to the actual speaking engagement. It is advisable to do this before a full-length mirror. Try to invite some of your friends or family members to act as audience. Be relevant to the spectators at all times. It is the secret to successful delivery.
There will always be enough room for improvement. Therefore, do not be frustrated if you commit a few mistakes after the first time. It will certainly be better the second time around.
The performance of your employees impacts the function of your business and predicts its success. Choosing the right employee is one thing and training them to become allies rather than becoming just subordinates is also another thing. These steps will change your business entirely.
Discuss Goals and Objectives Your staff is the front-line of your business, they are the ones who interact with clients 24/7, or during the entire operating hours. They should know what they are doing and they should have a clear understanding of the company’s goals and objectives so that they will be able to interact with clients with confidence and appropriate knowledge.
Agree on Employee Expectations Make sure that your employee knows his or her responsibilities. The traits and characteristics of an employee should be in line with his or her job description. Make sure they understand what you expect them to achieve and how you expect them to behave in front of customers. Do this in a friendly yet professional manner. Discuss individual preferences with your employees to hear their opinions and complaints.
Incident Reports This is a valuable idea in management in which an employee should be required to submit an incident report after any unexpected disputes that may arise between your customers and co-employees. This will facilitate discussion. Listen to your employees, hear their side of the story and avoid being biased. Remind them of the company’s objectives and consequences that they will have to face depending on the gravity of the offense.
Respect Your Employees Employees have rights too, and you need to respect that. They should be well-informed about their scope and boundaries in relation to their job description. Never scold, raise your voice, or get physical with your employees.
Group Discussion Make it a habit to conduct weekly meetings with the staff to discuss incidents and promote staff reporting. Hear about their comments and suggestions.
Provide Training Opportunities Improving their skills boosts your employees’ self-esteem and confidence. Involve employees in training programs that can further enhance their skills. This promotes personal and professional growth and inspires a good work ethic.
Positive Reinforcement Always recognize an employee’s achievements. You can give simple rewards, but most importantly, make sure your employee gets the message about your appreciation for a job well done.
Thinking about opening a restaurant? Food-related business is one of the hottest ventures in the market today primarily because food is a basic need. However, a restaurant business will never be successful without proper management. These are the things to know about efficient restaurant management.
ALWAYS Respect the Customer This is the Golden Rule and will forever be the Golden Rule in the world of business. Customers are always right. Irate customers have specific needs and they vent it out in many different ways. Always brief your staff about this and make sure they know how to properly react in these situations. Make clear to your staff that customer satisfaction is the ultimate goal of your business.
Proper Advertising Restaurants need effective advertising, whether in social media or television, always include testimonials in your advertisement. “Word of the mouth” spreads fairly quickly rather than unverified claims. Advertising is essential because it increases the exposure of your restaurant.
Cash Flow The restaurant manager (hopefully you) should know the concept of cash flow monitoring. The amount of cash going in should be more than the cash going out of your business. If you don’t know this concept, you will need to learn this before opening up your business because this will be the fulcrum of your success.
Catering Services Expanding your services and including catering can boost your business further while simultaneously increasing exposure. Catering service is a good financial boost. With the right equipment and staff, your catering service can be very profitable.
Regular Reporting and Reviews This is a good strategy in management in which the manager conducts a daily or weekly review of customer counts, complaints, and payroll cost. This will enable you to monitor shifts in positive patterns and trends and predict future sales. Discuss with your team regarding “what went wrong” in the customer service to improve service delivery.
Updated Menu Your menu should be up to date. Customers detect lack of enthusiasm reflected in your menu and may affect customer satisfaction. Always make an update, you as the owner should supervise this. Make sure you incorporate different seasonal taste and include as many variations as possible.
Delivering your first speech or presentation? Many of us get butterflies in our stomachs an hour before our presentation. This is actually helpful because nervousness increases our attention and focus. Here are the “must-do” things to apply one hour to five minutes prior to your presentation.
Empty your Bladder Straightforward as ever. You cannot afford a distraction during your presentation. Let alone the feeling of a full bladder. Make it a habit to always use the bathroom 15 minutes before the presentation. Minimize drinking liquid an hour before to prevent a full bladder during the presentation.
Inspect the Functionality of the Equipment This includes the audio-visual set up. Make sure it is functional and never forget to check your slides. If you have a video presentation, make sure it is in a viewable format. Check the functionality of the laser pointer because this is very handy during a presentation. See to it that the room is appropriately lit and that the stage is properly cleared of objects that may block the audience’s view. You cannot afford a technical problem because this could stop you from delivering a wonderful presentation.
Meet the Audience This is important to promote your mental preparation before the presentation. Meet and talk to any member of the audience as much as possible because this will put you at ease and in a “relaxed” mood. Before starting with the actual presentation, greet the audience because this will transform your audience from a “scary crowd” to “friendly listeners.”
Deep breathing Exercise This is physiologically helpful because it promotes maximum lung aeration, facilitating ease in talking and speech delivery. Maximum lung expansion may serve as an exercise that helps ease breathing. It also helps you to relax.
Warm Up If you are going to deliver a lengthy speech (more than 10 minutes), you may need to do some stretching exercises to prevent cramps. Prolonged standing may cause twitching and painful cramps to your legs and may hinder a successful presentation.
Practice the First Line Presenters usually forget what to say during the actual presentation and these are usually the first few lines, especially in presentations that involve some memorizing. You don’t need to rehearse everything before the presentation, only the first line and the rest will surely follow.
What percent of your previous presentations have left an unforgettable impression to your audience? Probably less than 50%. These are practical steps you can take to give a 100% positive impression during your presentation.
Be Enthusiastic If you want to leave a positive impression on the audience, always believe in your presentation. Never make people feel that you are doubtful of the information that you are sharing with them. Always be enthusiastic. How? Use contrasting tones when you speak to create variation. A Study shows that a majority of people react to different tones of voice when speaking rather than the low-pitched monotone sounds of speakers.
Surprise the Audience Own the first 5 minutes of the presentation. This is a crucial point in which the audience makes a mental decision if they are going to continue listening to you or not. You can surprise them by stating something funny in relation to the topic or something totally off topic and then explain its surprising relevance, or you can show a familiar picture to the audience.
Travel This doesn’t mean that you need to run and hop around the stage to entertain the audience. This simply means that you need to move around the stage a little. You may move away from the podium and towards the audience. This creates a transition and promotes clear sight. You should be 100% viewable to the audience.
Interact with Your Visuals Use a laser pointer, if available, to provide ease in the presentation. This will allow you to move your body comfortably and to initiate meaningful signals to the audience.
The “B” Key This is the B key that you can access during your PowerPoint slideshow or Keynote presentation. The key will give out a blank page so that the attention of the audience will be redirected to you, the presenter, enabling them to focus more on the discussion.
Good Lighting Presenters are usually tempted to turn the lights off for the presentation to be more visual. However, this is not a good idea since this can induce sleep and puts more focus to the slide rather than you, the presenter. Make the audience understand that you are the voice in the presentation and not the visuals.
Perhaps you are thinking about starting your own business. Being an entrepreneur necessitates motivation, proper knowledge, patience and sacrifice. But with the right mindset and coupled with hard work, you will surely be rewarded.
Ideas, Ideas, and more Ideas Before starting your own business, you should have come up with an idea and upon reading this page, you may have already came up with an idea for your business. Now, evaluate your idea. Is it realistic? Think about the cost and the effort you’ll have to exert to make it reach its fruition. Is it worth it? If you still don’t have any idea, a good start is to look at your market. What particular group do you want to be your target market? Are they teens, adults or children?
Create a Business Plan Plan your business carefully. A plan includes detailed information about the product description. What are the materials that you will need to make your product look attractive? Who are your potential competitors? Where are they located? What will be your marketing strategy? How do you plan to advertise your business? How will you convince your customer to buy? Write the complete steps on how to make your product. All these basic questions should be answered to be able to properly evaluate your readiness to start your own business.
Sell your Product Sell and distribute your product to your target market. Observe the amount of revenue you get from selling your product. This is the best time to determine if it satisfies the target revenue that you have in your plan. What percent of the total revenue are you receiving?
Get Feedback Generate important comments and suggestions from people who bought your product. Listen to their comments and note down individual preferences. This will help you further modify and develop your product to suit the taste of the customers.
A well-structured presentation facilitates understanding of the audience as well as stimulates proper discussion in order to promote queries and clarifications that needs to be discussed. How do you properly structure the beginning part of your presentation for important elements to be achieved? We give the step-by-step action you need to undertake in writing the beginning part in its entirety.
Greeting the Audience The beginning is where you establish a relationship with the audience. This is a great opportunity to get their attention. This can be done by providing an enthusiastic atmosphere. How you initiate the presentation greatly determines how your audience will respond to you. Greet the audience. Upon the greeting, the speaker must then observe how the audience reacts. This will be the gauge to determine the level of attention the audience is giving you. If upon initiating, the audience seems to be unresponsive or lacks interest, involve them in a conversation, talk to them or you can ask them a question. Redirecting questions and statements grabs an audience attention because of the feeling of involvement.
Introducing One’s self In corporate and formal presentations, it is necessary to state your name, designation or position and your responsibility in the company. During this time, it is important to express an authoritative tone. Be authoritative without bragging and dominating. It is important to gain the respect and confidence of the audience. Expressing uncertainty and hesitation disappoints the audience and they may lose interest. In some presentations, speakers give an anecdote or a short saying to further grasp their attention.
Mention the Topics to be Discussed What are you going to talk about? Mention the highlights of your presentation. You may flash the outline of the presentation so that the audience can be briefed about the topic.
Set Limits and Expectations Emphasize the things that will not be covered and the possible conclusions that can be arrived at after the presentation. This will answer the curiosity of the audience and set their minds on possible questions they can raise later on.
There is no easy trick to transform you into the most successful Entrepreneur and start earning thousands of dollars. What we do have is a practical method that can modify the way you think about entrepreneurship and will hopefully bring the best out of your entrepreneurial freedom.
1. Start From Scratch Recognize resources that are readily available and decide what you’re going to do with what you have. Start from there and know the fundamentals of starting a business. Experimenting allows you to discover new things and new ideas.
2. What Else can I Do (with the new idea)? Discovering more new things from the new things you just discovered. It’s all about the continuous discovery of fresh ideas. Entrepreneurship is ever dynamic so consumers continue to pursue new things.
3. Who I am and What I Know Evaluate what you want and what you know so you can discover your strengths. By knowing what you know, you will also discover things that you don’t know. Talk to other people to learn the things that you don’t know, expand that knowledge and transform it into the things that you can discover in the future.
4. Be Prepared to Lose Entrepreneurship entails taking risks. Ask yourself, can I afford to lose this much financially? When you are engaged in doing something, you recognize that losing may just be a part of it. Because you are so into it, you develop wise strategies. This will give you an advantage in making future decisions about your business.
5. Work with People Utilize your relationship with people to get them to tell you what they like about your product so you can widen your perspective about it. It means uncovering new ideas that come straight from the consumers.
Is there such a thing as over-preparation? Turns out, yes it can happen. When you are up for delivering a presentation or a speech soon, it’s one of our priorities to prepare because if we don’t, we might just mess it all up. But then, there are times when we become too focused on it and we tend to over practice that the essence of confidence becomes blurry and the audience might just hear memorized words from you, and you wouldn’t want that to happen.
In delivering a presentation, we use cards, notes and PowerPoints to guide us along the way. But do we really have to memorize every word of the content? No we don’t. The trick is to memorize or just know the basic and important details and when the presentation time is here, our job is to seterate the pieces of information from the important things you have memorized or written in your note.
Some signs of over preparation are: